POSITION SUMMARY:
A Cage Cashier provides professional, prompt and accurate service relating to monetary and financial transactions in a secure environment known as the Cage.
PRIMARY RESPONSIBILITIES:
Ensures the provision of professional and timely service to customers
Maintains sound knowledge of the City of Dreams Mediterranean and C2 Casinos Standard Operating Procedures and services
Consistently seeks to develop a trusting relationship and working rapport with team members
Ensures a positive approach to work, whilst assisting with the training of new and existing staff
Performs all transactions related to cash or gaming chips in an accurate and timely manner, including communicating “shift hand-over” issues
Ensures the accuracy of all transactions on the allocated shift and takes ownership of the assigned inventory of cash, chips and/or cash equivalents including verification of the inventory at the end of the shift
Operates the company software according to the procedures of the Department to perform various transactions and services to C2 Customers
Replenishes assigned inventory as determined by business demands, ensuring minimal disruption to customer service
Maintains accurate records off all transactions on shift
Prepares daily reports as required for financial reporting purposes
Ensures all paperwork is presented and organized in an auditable manner
QUALIFICATIONS:
Education & Experience
Minimum 1 year of previous customer service and cash handling experience
(Preferably from within the Gaming, Retail or Hospitality industries)
Skills / Competencies
Ability to communicate in English; Greek language knowledge is an advantage
Attention to details and ability to work under pressure
Mathematical abilities
PERSONAL COMPETENCIES:
Is trustworthy, well presented, outgoing and highly motivated
Achieves agreed objectives and accepts accountability for results
Has proven customer orientation
Able to work shifts in a 24/7 operation and stand for long periods of time
Occasional travel to different properties where additional staff is needed may be required
Motivated to adapt to a dynamic, fast paced but closed environment
Displays the highest level of integrity
To apply, please click here: Cashier, Cage – Limassol
